Frequently Asked Questions

  • Q: What types of floor plans are available?
    A: The community currently offers 2-bedroom, 2-bathroom homes. Please contact the leasing office for current availability.
  • Q: What is included in the rent?
    A: Base rent does not include utilities. Additional fees paid to the property include $110 for water and sewer, $10 for trash reimbursement, $10 for pest control reimbursement, a $5 utility fee, and a $15 Liability Waiver Fee.
  • Q: Which utilities are included in the rent and which ones are the resident's responsibility?
    A: Residents are responsible for electricity, which is paid directly to CEMC. Additional charges paid to the property include water and sewer, trash reimbursement, pest control reimbursement, the utility fee, and the Liability Waiver Fee.
  • Q: Are apartments furnished or unfurnished?
    A: Apartments are unfurnished.
  • Q: What in-unit amenities are included?
    A: In-unit amenities include a dishwasher, garbage disposal, washer and dryer hookups, central air conditioning, stainless-steel appliances, range, refrigerator, balcony, and yard.
  • Q: What are the laundry options—in-unit, shared, or off-site?
    A: Washer and dryer hookups are available in each unit.
  • Q: What community amenities are available?
    A: Community amenities include an on-site dog park, online rental payments, and a swimming pool.
  • Q: Is there a fitness center or gym on-site? What equipment is available?
    A: No. There is currently no fitness center or gym on-site.
  • Q: Is there a community clubhouse or lounge area?
    A: No. There is currently no clubhouse or lounge area.
  • Q: Are there EV charging stations or bike storage?
    A: No. EV charging stations and bike storage are not currently available.
  • Q: Are there co-working spaces or business centers available?
    A: No. There are currently no co-working spaces or business centers.
  • Q: Do you offer smart home features or modern apartment technology?
    A: No. Smart home features are not currently available.
  • Q: Are there outdoor spaces like a courtyard, rooftop deck, or BBQ/picnic area?
    A: There are no additional dedicated outdoor spaces such as a courtyard, rooftop deck, or BBQ/picnic area. The community does offer an on-site dog park and swimming pool.
  • Q: Are there green or eco-friendly features?
    A: No. The community does not currently offer specific green or eco-friendly features.
  • Q: How can I schedule a tour?
    A: Both in-person and virtual tours are available.
  • Q: Are you pet-friendly? What are the pet policies and fees?
    A: Yes. The community allows up to two pets per home. Aggressive breeds are not permitted, and there is a 45-pound weight limit.
  • Q: Is renters' insurance required for residents?
    A: No, renters' insurance is not required.
  • Q: What is the process to apply for an apartment?
    A: Applications can be completed online or in person at the leasing office.
  • Q: What is the lease length? Do you offer short-term leases?
    A: A 12-month lease is offered at the standard rental rate. Month-to-month leases are available for an additional $200 per month, 3-month leases for an additional $100 per month, 6-month leases for an additional $75 per month, and 9-month leases for an additional $50 per month.
  • Q: Is there an application fee?
    A: Yes. The application fee is $50 per adult.
  • Q: Are co-signers or guarantors allowed?
    A: Yes. Co-signers and guarantors are allowed.
  • Q: How can I pay rent?
    A: Rent can be paid online, by check, or by money order.
  • Q: Is the community pet-friendly? Are there pet amenities like a pet spa or dog run?
    A: Yes. The community is pet-friendly and features an on-site dog park.
  • Q: Is there a pet deposit or monthly pet rent?
    A: There is a $300 pet fee per pet and $25 monthly pet rent per pet.
  • Q: Is parking available? Is it assigned or first-come, first-served?
    A: Yes. Parking is available on a first-come, first-served basis.
  • Q: Are there guest parking options?
    A: Yes. Guest parking is available.
  • Q: Are utilities set up by management or residents?
    A: Residents are responsible for setting up their utilities.
  • Q: Is the community gated or secured?
    A: No. The community is not gated or secured.
  • Q: Are there security cameras or patrols?
    A: No. There are currently no security cameras or patrol services.
  • Q: How are emergency repairs handled?
    A: Emergency requests are reported to the management or maintenance team and assessed immediately. If necessary, the appropriate vendor or emergency service is contacted for an immediate response. The issue is documented, residents are notified, and follow-up repairs are coordinated until the emergency is fully resolved.
  • Q: What public transportation options and bike/walk paths are nearby?
    A: Please contact the leasing office for information about nearby public transportation and bike or walking paths.
  • Q: What schools serve the area?
    A: Nearby schools and educational options include Robert F. Woodall Elementary School, Tennessee Connections Academy for grades 9–12, White House Heritage Elementary School, and White House Heritage High School.
  • Q: Are there nearby grocery stores, restaurants, or shopping areas?
    A: Nearby options include Deer Crossings Center, White House Commons, Kroger, Walmart, Publix, Peay Park, and the White House Public Library.
  • Q: What outdoor recreation opportunities are nearby?
    A: Nearby outdoor recreation options include White House Municipal Park, Rovers Ridge Dog Park, Veterans Memorial Trailhead, and the W.L. Anderson Sports Complex.